This project has been funded with support from the European Commission.
This web site reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
A collection of tests is available to be used by school counsellors and students to assess aptitudes and skills.
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Abilities Tests
These tests, produced by the project experts, have been designed to unveil students’ abilities.
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Database of Aptitudes Tests
These tests, identified and reviewed by the project experts, measure the aptitude of the students.
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Database of Skills Tests
These tests, identified and reviewed by the project experts, measure the skills of the students
This section offers the access to a collection of tools to guide the students to choose their professional carrier.
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Job Profiles
The most researched job profiles have been identified in 6 countries.
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Skills
The most relevant skills for the labour market in the 6 countries involved have been identified.
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Entrepreneurship
From this section it is possible to access learning objects to promote entrepreneurial spirit among students.
What is the secret of success? This section might offer you an answer
Successful Entrepreneurs
A collection of interviews with successful entrepreneurs.
Successful Employees
A collection of interviews with successful employees.
Successful People
A collection of interviews with successful people.Six training modules are available for school teachers and counsellors to provide them with the skills to guide students in their professional carrier.
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1. Understanding Pupils
A module presenting the strategies to understand the pupils' personal aptitudes and characteristics
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2. Capitalise on Pupils Interests and Skills
A module presenting methodologies to build up on the students' interests in order to implement personalised educational paths
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3. World of Work
A module presenting tools and mechanisms available for young people to make a successful transition from school to work
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4. Innovative Entrepreneurial Experiences at Schools
A module presenting initiatives and strategies to foster entrepreneurship among students
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5. Mobility to Learn and Work
A module presenting the opportunities to study, carry out voluntary services and work experiences abroad
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6. Guidance, Counselling and Support Services
A module focusing on how to provide effective guidance, counselling and support to students
Events
The School&Work project has been promoted trough conferences and articles.
Conferences
The School&Work project was presented in a number of events in order to report about the activities carried out and the results achieved.
Press Review
The School&Work project partnership made contacts with web sites focusing on the fields of education.Network
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Contractual Partners
From this section it is possible to access to a description of each contractual partner of the School&Work project.
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Schools
From this section it is possible to access to the information about the schools involved in the School&Work Project in the 6 European countries involved.
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Associated Partners
As a result of the exploitation activity a number of associated partners officially joined the project in order to contribute to the improvement of the project impact on their target groups and to ensure the project sustainability by continuing using the project deliverables in the next years.
This section of the School&Work portal provides administrative information for the project contractual partners and for the European Commission and it is password protected.
Skills& Jobs
Homepage > Skills& Jobs > Job Profiles
Job Profiles
The most researched job profiles have been identified in 6 countries. For every profile, the related skills have been listed.
Teachers and school counsellors should use the information provided to enhance students' motivation underlining the consistency between what is learnt at school and the skills required by the labour market.
For every country the most researched job profiles are presented providing information on the related qualifications, knowledge, skills, competences and personal attitude.
NAME OF THE JOB PROFILE:Employees in secretary tasks and general affairs
Description of the job profile
Employees in secretary tasks and general affairs sustain office activities by planning meetings, business trips, appointments and contacts, by writing down and forwarding notes and minutes of meetings, by setting up administrative procedures required for activities and processes to be managed by the office.Employees are also supposed to let information and documents flow between offices and to give support to responsible in charge of press offices and office for public relations.
Economical sectorTertiary
CountryItaly
Qualifications requiredAddetto al servizio di accoglienza, all'acquisizione di prenotazioni, alla gestione dei reclami ed all'espletamento delle attività di segreteria amministrativa (Employee in managing secretary)
Diploma in segretario amministrazione, Diploma tecnico gestione aziendale (Secondary level school/education in administration and menaging)
Diploma in segretario amministrazione, Diploma tecnico gestione aziendale (Secondary level school/education in administration and menaging)
Total number of training hours600/900
Knowledge| Knowledge |
Description | Level |
| Accounting | Types and features of accounting documents, procedure to process and record accounting documents. | Level 3 |
| Back-office | Archive and file management techniques. | Level 3 |
| Back-office | Techniques to write down minutes and notes. | Level 3 |
| Back-office | Archive, data and file management techniques (hardcopy and digital). | Level 3 |
| Business and Economics | Business organization principles. | Level 3 |
| Customer care | Knowledge of customer service techniques. | Level 3 |
| Computer Skills | Knowledge of word processing software and database. | Level 3 |
| Knowledge of materials/goods and techniques/procedures | Knowledge of office and administrative procedures. | Level 3 |
| Languages | Linguistic structures, meanings and pronunciation of words, grammar rules. | Level 3 |
| Using of technical tools | Knowledge of typical office tools and instruments (fax, scanner, photocopier). | Level 3 |
Skills| Skill |
Description | Level |
| Accounting | To recognize basic elements in accounting documents in order to file and records them. | Level 3 |
| Back-office | To take notes of appointments and deadlines. | Level 3 |
| Communication skills | To pay full attention to what people say, focusing on the essential in order to ask question in appropriate ways, avoiding interruptions. | Level 3 |
| Communication skills | To speak clearly in order to give information effectively. | Level 3 |
| Communication skills | To communicate both in oral and written form in an appropriate way according to recipients’ needs. | Level 3 |
| Computer Skills | To use software to create spreadsheets, to make presentations, to process data and statistics, to write report for internal and external recipients. | Level 3 |
| Languages | To understand sentences and paragraphs written into working papers. | Level 3 |
| Using of technical tools | To use tools to receive and send internal and external communications: phone, fax, e-mail etc. | Level 3 |
| Project planning | To set up places and choose tools in order to organize meetings and events, according to firm policies. | Level 3 |
Competences| Competence |
Description | Level |
| Back-office | Information and communication flows management. | Level 3 |
| Back-office | Meetings and events organization. | Level 3 |
| Organisational competences | Processing hardcopy and digital accounting documents. | Level 3 |
| Problem solving | Problem solving. | Level 3 |
| Teamworking | Teamworking. | Level 3 |
| Time management | Time management. | Level 3 |
Previous ExperienceRecorded curricular and extracurricular internship in related economic sector.
Personal Attitude- Attitude to communicate information and ideas by speaking clearly in order to let people understand.
- Attitude to read and understand information and ideas submitted in a written form.
- Attitude to listen and understand information and ideas submitted in oral form.
- Attitude to comunicate information and ideas by writing so that people understand.
- Attitude to quickly grasp the meanings, to combine and organize information in significant size.
- Attitude to apply general rules to particular problems and to find out reasonable solutions.
- Attitude to combine pieces of information to identify rules or generalizable findings (included relationship between events not directly connected).
- Attitude to read and understand information and ideas submitted in a written form.
- Attitude to listen and understand information and ideas submitted in oral form.
- Attitude to comunicate information and ideas by writing so that people understand.
- Attitude to quickly grasp the meanings, to combine and organize information in significant size.
- Attitude to apply general rules to particular problems and to find out reasonable solutions.
- Attitude to combine pieces of information to identify rules or generalizable findings (included relationship between events not directly connected).
